Get a remote support from NZ ServiceDesk Plus
TeamViewer Quick Support
To receive remote assistance from NZ ServiceDesk Plus, please follow the steps below using TeamViewer Quick Support:
1. Download TeamViewer Quick Support to your computer from here
2. Run TeamViewerQS.exe after the download is complete
3. Contact us by calling 021 123 5826 or emailing support@nzsdp.co.nz.
4. Provide your ID and Password displayed in TeamViewer so we can start the remote support session.
5. You can click the “Disconnect” button at any time to immediately end the session.
Security Note:
This software only allows us to connect when you explicitly provide access during each session. NZ ServiceDesk Plus cannot perform unattended or automatic logins using this tool, ensuring your system remains secure and under your control.
Chrome Remote Desktop
To receive remote support via Chrome Remote Desktop, please follow these steps:
1. Download and install Chrome Remote Desktop in Google Chrome from here
2. Click “Add to Chrome” and follow the installation prompts.
3. Once installed, open Chrome Remote Desktop from your Chrome browser.
4. Click “Share” to generate an access code.
5. Contact NZ ServiceDesk Plus by calling 021 123 5826 or emailing support@nzsdp.co.nz, and provide your access code so we can start the remote support session.
Security Note:
Your access code is unique and valid for the session only. NZ ServiceDesk Plus cannot connect to your computer without your explicit permission, ensuring your system remains secure at all times.
